Welcome to Feu! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website and use our services.
By accessing or using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our site.
1. Information We Collect
1.1 Personal Information
We collect the following personal data when you interact with our website:
- Name
- Email address
- Phone number (if provided)
- Shipping & billing addresses
- Payment details (processed securely through third-party providers)
- Order history
1.2 Automatically Collected Information
When you visit our website, we automatically collect data such as:
- IP address
- Browser type & version
- Device information
- Pages visited
- Time spent on our site
- Referring website
1.3 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve user experience, track website activity, and analyze trends. You can manage or disable cookies in your browser settings.
2. How We Use Your Information
We use your data to:
✔ Process and fulfill your orders
✔ Communicate with you regarding purchases, promotions, and support inquiries
✔ Improve our website, services, and customer experience
✔ Detect fraud, enhance security, and comply with legal obligations
✔ Personalize marketing and promotional content
🚫 We do not sell, trade, or rent your personal information to third parties.
3. How We Share Your Information
We may share your information only in the following cases:
3.1 Third-Party Service Providers
We work with trusted third parties to facilitate our services, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping & logistics partners (e.g., Qatar Post)
- Marketing & analytics tools (e.g., Google Analytics, Meta Ads)
These partners are obligated to protect your data and use it only for the intended service.
3.2 Legal Requirements & Compliance
We may disclose personal information:
- If required by law, government requests, or court orders
- To prevent fraud, security threats, or protect our rights
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred to the new entity under this Privacy Policy.
4. How We Protect Your Information
We implement security measures to safeguard your data, including:
🔒 SSL encryption for secure transactions
🔒 Restricted access to sensitive information
🔒 Regular security updates & monitoring
However, no online platform is 100% secure. You are responsible for keeping login credentials confidential.
5. Your Rights & Choices
5.1 Access & Update Your Data
You have the right to:
✔ Access the personal data we hold about you
✔ Request corrections or updates
✔ Request deletion of your data (subject to legal obligations)
📧 To exercise these rights, contact us at thefeuqa@gmail.com.
5.2 Opt-Out of Marketing Communications
You can unsubscribe from promotional emails by clicking the “Unsubscribe” link or emailing us.
5.3 Managing Cookies & Tracking
You can manage cookies via your browser settings or use “Do Not Track” features.
6. Data Retention
We retain your personal data only as long as necessary for business and legal purposes. If you request deletion, we will comply unless retention is required for legal or fraud prevention reasons.
7. Third-Party Links & External Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.
8. Privacy Policy Updates
We may update this policy periodically. Changes will be posted on this page, and continued use of our website constitutes acceptance of updates.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: thefeuqa@gmail.com
Thank you for trusting Feu with your information!