Welcome to Feu! These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to abide by these terms. If you do not agree, please discontinue use immediately.
1. General Information
- Feu (“we,” “our,” “us”) operates this website to provide e-commerce services.
- We reserve the right to modify these terms at any time. Changes will be posted here, and continued use constitutes acceptance of updates.
2. Use of Our Website
By accessing our website, you agree:
✔ To use it lawfully and responsibly
✔ Not to engage in fraud, hacking, or illegal activities
✔ Not to copy, reproduce, sell, or distribute website content without permission
✔ To provide accurate information when making a purchase
🚫 Any misuse of our website may result in legal action or account termination.
3. Orders & Payments
3.1 Order Acceptance & Processing
- All orders are subject to availability and acceptance.
- We reserve the right to cancel or refuse orders for any reason, including suspected fraud or pricing errors.
- Once an order is placed, we will send a confirmation email. This does not guarantee fulfillment until payment is processed.
3.2 Pricing & Payment Methods
- Prices are listed in Qatar Riyals (QAR) and may change without notice.
- We accept secure online payments via:
- Credit/Debit Cards
- PayPal
- Other payment gateways as available
- Feu is not responsible for any bank fees or currency conversion charges applied by your financial institution.
3.3 Cancellations & Modifications
- Once an order is placed, it cannot be modified or canceled unless requested within 12 hours of purchase.
- If your order has already been processed or shipped, cancellation is not possible.
4. Shipping & Delivery
- Orders can be shipped via Qatar Post or other providers and delivery times vary based on location.
- Feu is not responsible for delays caused by external factors such as customs processing, weather conditions, or courier issues.
- Shipping fees are calculated at checkout.
📌 For detailed shipping policies, refer to our Shipping Policy.
5. Returns & Refunds
- Returns are only accepted for defective, damaged, or incorrect items.
- Customers must request a return within 7 days of receiving their order.
- Shipping fees are non-refundable, except in cases where Feu is at fault.
📌 Read our full Returns & Refund Policy for more details.
6. Customs, Duties & Taxes
- Customers are responsible for paying any customs duties, VAT, or import taxes required by their country.
- Feu does not reimburse or cover these charges.
📌 Refer to our Customs Policy for full details.
7. Intellectual Property Rights
- All content on this website, including logos, text, graphics, images, and product descriptions, is owned by Feu and protected under copyright laws.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
- Feu is not liable for any:
- Indirect, incidental, or consequential damages arising from website use or product purchases
- Shipping delays caused by external carriers
- Data breaches beyond our control
- Our maximum liability for any claim shall not exceed the purchase price of the product in question.
9. Third-Party Links
- Our website may contain links to third-party sites (e.g., payment providers, external blogs).
- Feu is not responsible for their content, policies, or practices.
10. Termination & Account Suspension
- Feu reserves the right to suspend or terminate user accounts for violations of these terms, fraudulent activity, or abuse of our services.
- We may restrict access to our site at any time without prior notice.
11. Governing Law & Dispute Resolution
- These Terms & Conditions are governed by the laws of [Insert Jurisdiction].
- Any disputes arising shall be resolved through negotiation, mediation, or arbitration before legal action is pursued.
12. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
📧 Email: thefeuqa@gmail.com
By continuing to use our website, you agree to these Terms & Conditions.
Thank you for choosing Feu!